At Novel Application, we’re focused on finding and keeping top talent. We are looking for highly motivated and experienced personnel who are willing to learn and share that knowledge with fellow employees. We believe that together we can solve any challenge that faces our customers.
Novel Applications is an equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.
*All applicants must be a US Citizen
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Department: | Information Technology |
Location: | Arlington, VA |
Residency Status: ALL Candidates Must Be A U.S. Citizen
Clearance: Please note All Candidates Must currently posses and Active TSSCI security clearance for consideration of this position.
Time Type: Full-Time, Daytime Schedule - This position is NOT a telework or remote position.
Relocation Fees: Yes (out of state assistance only)
Salary: $55k with benefits
Company Overview:
NAOVI is a premier technology services company that provides solutions in the areas of Cyber Security, Information Management and Systems Integration. NAOVI is a business that combines experience, creativity, flexibility, pragmatism, and cost-effective solutions in order to deliver measurable business value to our clients.
Headquartered in Fredericksburg, Virginia, NAOVI employs engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do.
Novel Applications of Vital, Inc. (NAOVI) is an AA/EEO Employer Minorities/Women/Veterans/Disabled.
Job Description
NAOVI is seeking a qualified Technical Support - Specialist to support and provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment. Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks.
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